One of our staff members describes how his class of students are having problems accessing prezi.
“When trying to open a Prezi presentation it takes time to load and then goes to this screen. I have tried it on many computers and it doesn’t seem to work at all on Explorer and only occasionally on Chrome.”
The link to the presentation shown in the image is https://prezi.com/kdlllz7eeoay/unit-20-talent-id-and-development/
We have no firewall or browser restrictions on prezi for either Explorer or Chrome.
How can this internal server error issue be resolved?