Issue editing my prezi


I am trying to edit my prezi and I get this message:

We could not load your prezi
Please check your Internet connection or firewall, and make sure you have the latest version of Flash.

My internet connection, firewall and Flash are perfect, as prezi was working fine for the past week.
What could be the problem and how can I solve it?


Hello @Hadeel_Kareem, can you please refresh the page or try opening Prezi in a different browser? We had a short outage over the weekend and the issue has already been fixed. Please let us know if you need further assistance.