Issue locating Prezi.cast- file

Hello support,

I made a recorded presentation and saved it on my laptop. However, when i try to play the recording, i get the message:

Click ok to try again or enter an alternate path to a folder containing the installation package Prezi.cast- in the box below.

I have tried to locate the Prezi.cast- file but i cant see it the installation package.

What can i do to solve this?

Hi @Sylvester_Tumusiime, the recorded presentation should be a video file and it should not need any kind of external software to run. Could you please send a screenshot that shows the error message and the recorded presentation file as well?