I've lost all my presentations. Where did they go?

Hi @Veronica_Rawnsley, I’ve merged your question to the relevant topic.

It seems like there were no presentations on your current account. My best bet would be to look for different email addresses that you might have been using to register for Prezi.

I have been working on something for a long time today, because the network is not good, I refreshed it, and then it is all gone, can not find it back, can you solve it? I am very worry

Hi @user21, could you please elaborate on that? Did you use the desktop app or the browser version? Do you have a link to your presentation?

I logged into my account to continue a project and it was gone. I know I used that email and I even have the link to the project because it is an assignment. I have tried your other suggestions and I do not have an option for a drop down menu changing it to Prezi classic.

Hi @Alex_Graham, could you please share the link to the presentation so I can better help you?

Hi yes of course here you go

Hi @Alex_Graham, please note that this presentation belongs to a different account than the one you are logged into right now. Please check the other mail addresses that you might have used to register.

Hi @Bart! I can’t find my Prezi-presentatation on my dashboard. There is the link for the presentation: Talla by Elina Hänninen on Prezi Next . I hope you could help me.

Hi @Elina_Hanninen, this presentation is on a different account. I would recommend you check the other email addresses that you might have used to register with Prezi.
Hope this helps!

I need help! Almost all my presentations are gone. Only my first one from back in 2010 and two from last spring appear in the library. I cant switch between Next and Classic mode. I installed the Prezi app, but that didnt help either. I have upgraded to Edu pro and Edu plus, but still no more presentations. I only have one account and are now out of ideas.Is this possible to solve?

Hello @Torgrim_Rian, do you have a link to one of the presentations you try to find? It may be on a different account.

Hello @Bart This is one of the presentations Skolestart 2022 by Torgrim Rian on Prezi Next
I have not created two accounts, but I had som problems with the log in so I made a Google-log in. Can that have caused problems and created a new account?

Hello @Torgrim_Rian, thanks for the link. I can see that this presentation is on a different account.

Please note that if you decide to use Google to log in and you haven’t got an account with your Google email address yet, you will create a new Prezi account.

My prezis have disappeared. I had the Classic version, and used them as recently as the Spring. Now, they are all gone.

Hi @Patrick_Mauro, I’ve merged your question to the relevant thread.

I cannot find any presentations on your current account. I suggest looking for different email addresses that you might have been using to register for Prezi.
I hope this helps!