"loading wheel" in the overview


I have this constant loading wheel. Is it there on both edit and present mode?


Hello, @Mark_Prevost. Could you please make sure your machine fits the system requirements? And it would be helpful if you would share a link to the presentation with us.

Also, please know that for the best performance we suggest using the latest version of Google Chrome


I’m having the same problem. See following link:


I’m using a Mac and all of the latest software versions as well as google Chrome.


Thanks, we looked into the issue and it seems like this is a bug triggered by adding and then deleting a background image to templates that originally don’t have backgrounds.

We already reported the issue, the workaround for this is to use the Remove background option or to insert a new image.

@Danielle_Rurawhe I also created a Support Copy for you and used this button, therefore you should not see the loading wheel there anymore!