Looks like something went wrong


I’ve been meaning to try Prezi Video for video conferencing but whenever I try to upload a material whether it be a Prezi presentation, PowerPoint, or even create video, it always tells me “Looks like something went wrong.”

Yes, I downloaded and am using the Prezi Video app.

HELP! Thanks.


Hi @John_Pasamonte, could you please let me know if you are on Windows or Mac?
Can you send me a screenshot of the error message?