Losing Images in lots of Prezi Classics

This has not become a regular occurrence. When I open a Prezi using the Desktop Mac app - some of the images/embedded videos do not show. Right now - I have an important presentation in an hour - and ALL images have disappeared!!

HELP - this is becoming very frustrating!

Hello @Simon_Noakes, I’ve checked the presentation on our end both through the Mac Desktop app and the online editor, and everything seems to load perfectly. Are you still experiencing the issue?

If you do, I’d recommend checking other networks as the images might not be properly downloaded due to a network setting in your environment (school networks usually have a strict firewall set up).