Lost Presentation


#1

I created a Basic free trial account this afternoon and created an entire presentation and saved the file constantly. I signed out and and signed back in and I can’t see the presentation. Can you help me find it based on my email address? I’ve tried switching from Classic to next and I still don’t see it.

Here is the link that should have been the file: https://prezi.com/p/hrjoz2zyy0ib/

Thank you.


#2

Hello, @Meagan_Samuel.

I am sorry you are having this issue.

Could you please let us know whether it was a new presentation or you edited the Getting started presentation?


#3

Thank you so much for your quick response. I started a new presentation. I have rebuilt the deck in the meantime, but do appreciate your getting back to me.

Meagan


#4

I see! Should you have any questions, we’d be happy to help further.


#5

A post was split to a new topic: Find a presentation