the Prezi camera works fine with Zoom, but does not show up in MS Teams or in Slack.
Any ideas on how to solve this?
I’m starting the video conference in Prezi first and then open Teams. Restarts and other orders didn’t work either.
I’m using Prezi Video 1.6.0 with Mac OS Catalina 10.15.6 and Teams for Mac Version 1.3.00.18164.
Thank you very much in advance,
Hi @Sofia_123, thanks for reporting this issue, we are forwarding this to our dev team so they can fix the issue.
As a workaround you can try to access Slack and MS Teams from the browser as the camera should be able to connect to anything you use via Google Chrome for now.
Same here with exactly the same versions of the programs.
Hi @Octavio_Ocharan, we are aware of this issue, unfortunately it is on their end that Prezi Video does not work with these application.
We are working on a solution together with these applications, we will update this thread once we have any news.
Until then I would suggest you to access Slack, Ms Teams or Skype from Google Chrome browser in which case Prezi Video should work fine.