Making an informed purchasing decision


Just a suggestion. I’ve been a Prezi user since 2010 and began working towards paying for an upgrade. The problem is I want to verify that a specific set up will work so that I can make an informed decision. Unfortunately there is no pathway to an expert / employee except to post on a user forum.

I can’t chat, call or email.

My suggestion - don’t frustrate the purchasing process.



Hello, @Shawn_Hazel.

Sorry to hear you had to face a frustrating situation.

Please know that you can reach us on several social platforms:

Also, specifically for billing issues, we have a billing support page where you can find a contact phone number as well as a request form.

I hope this helps!