"Mise a jour de modeles" for more than 2 hours!

#1

Hi,
I am having the same problem. I made a presentation and put hours of work into it and now the Prezi and it shows this stupid icon for more than 2hours!
and now i’m confused, don’t know what to do and how to save my work.
pr

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#2

Hello @Mohamed_Saad, sorry for the inconvenience, this usually happens when certain firewall settings are blocking the software. Please check this post and I’d also recommend you to test a different browser/network/device as well. I hope this helps!

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