MSI Deployment failed

hi there,

i work at a school in italy and we would like to deploy the prezi video desktop app on our computers (~ 400). i got the msi package x64 from here. the installation fails with this error message:
Product: Prezi Video – Error 1920. Service ‘Prezi Video Virtual Camera Service’ (virtual-cam-registration-service) failed to start. Verify that you have sufficient privileges to start system services.

what can i do? i want to deploy the msi package with a gpo policy.


Hello @Mans_Sandmann, could you please delete any installation files related to Prezi Video, and retry to install it using this direct MSI link?

Please, let us know if this worked out!