My mouse freezes every single time I try editing my Prezi


#1

Once I log into my Prezi there is no problem, but once I click edit the mouse starts getting all laggy, and then stops moving.
This problem has never happened when I edited my other Prezi’s.
I tried starting a new Prezi and restarting my laptop.
this is only happening on Prezi

Please respond ASAP, I have an assignment due this week.


#2

@Maggy Please try the troubleshooting ideas in this article and if it does not solve the problem, please provide us the exact system and technical specifications of your computer + the version number of the browser you are using so we can further investigate. Thanks in advance.