My Presentation is lost


#1

Hi,

The presentation I have created seems to be lost (LINK: https://prezi.com/p/trdhlkmdmupj/evolution-of-media/). I was able to view this on Jan 06 but I cannot view it today anymore. Please advise where my presentation went.

Also, as checked in my dashboard, it says that I don’t have any presentations created.


#2

Though, I am able to access the link of my lost presentation but nothing shows in the presentation canvas.


#3

Seems like there is something wrong on the backend of Prezi. However I discovered the Prezi is still accessible when you add embed at the end of your URL: https://prezi.com/p/trdhlkmdmupj/embed


made this topic a personal message #4

#5

Hi @Christine_Ann_Martin, this presentation belongs to a different account under a different Gmail address. Do you have a different email address that you used to register at Prezi?


made this topic public #6

#7

Hi @Agnes, I made this presentation using my own gmail account and I don’t have any gmail accounts except for this one.


#8

I agree, there is something wrong on the backend side. Thanks for the workaround but the problem seems to be fixed. I can now view my presentation.