Hi, I have some network problems with the desktop app. I made the presentation in chrome, when I see the presentation in the desktop app I cannot see the pictures and sync fails. I’m working behind a proxy in a company network. Also, I cannot copy/paste any pictures to the desktop app. In general its a network problem but I don’t know how to solve it. There are no settings for network in prezi.
Hi, Thanks for the answer! Are these settings also required for the desktop app? So the desktop app is also using these firewall settings, i assume?
Yes, when syncing the presentations to the cloud, the same firewall settings can block the process.