No support at all for plus plan?

Pieces of my presentation are disappearing as i try to figure out how to use the software. I don’t have time to take classes now and just wanted to ask a couple of simple questions. I had no idea I would not even be elibible for chat support paying $19.00 a month. That seems extreme! Is there any way to get one to one support with the plus plan?

Hi @Sue_EckMaahs, with a Plus license you can reach us via chat from the online editor, via phone if it’s a billing issue. You can reach out to us from this site as well.