Offline login problem

Hi
I’m on EDU plus plan ,am trying to log in through offline desktop app but it always says that "prezi for windows cannot be used with license associate with (my email )
so what is wrong ?

any help ???

Hello @Ahmed_Alaa, could you please send me a screenshot of the issue?
It sounds like you are trying to log into the Prezi Classic application.

Can you go here and make sure you download the latest version of the desktop application?