PDF download stalls


#1

I am trying to download my presentation to PDF; however, every time I make an attempt, it gets about 95% exported and stalls. I have tried 2 computers and two save locations. Any help would be great.
Thanks!


How to download a presentation from Prezi Next?
#2

Could you please share the link of this presentation so that I could have a look?


#3

Hello,

I have exactly the same problem with pdf export.
Do you have a solution ?

Thanks
Jessica


#4

I’ve had an issue in the past as well, but I think my Prezi was really large? I found that if it wasn’t downloading properly from the desktop app, I could get it to work from the browser version instead. Not sure why. No examples from my end at this time, but thought I’d mention in case it was a bigger problem overall, that’s all.


#5

In version 1.6.16 still the only method. I’ve tested 12 pdf exports, 50% didn’t work in desktop version, I think the number of pdf pages is limited:

  • 21 to 34 pages: works in desktop version

  • 43 to 160 pages: only works in browser version



#6

@Gerald_Gantschnigg, we have forwarded this feedback to the responsible team.