Portable Presentation doesn't export correctly

I’m having problems today to export one of my presnetation. I don’t know whats happening. Is anyone suffering problems exporting form a windows desktop app?

Hello @Antonio_Rivas, could you please answer the following questions?

  1. Do you try downloading a portable presentation or a PDF file?
  2. What exactly happens when you try downloading it?
  3. Is there an error message coming up? - If yes, it would also be helpful if you could send a screenshot of this.

Hi Laura. No, i don’t see any error. The ñproblem is that the EXE file is not working well. The home image of my presentation is dissapeared and there is some “strange” interference when i running it on a PC. I think that the problem only occurs in PC, the mac’s export file seems to work ok.
thank you for your help

Hi @Antonio_Rivas, I’ve sent you a PM to better assist you.

Please check your inbox.

good morning,
exporting offline presentation to PC, does not work.
the PC opens the file created but then closes it immediately.
that is for mac instead it works fine.

Hello @RdMedia_Prize, I’ve merged your question into the relevant post.

Could you please answer the following questions:

  1. Is there an error message coming up? - If yes, it would also be helpful if you could send a screenshot of this.
  2. Does the portable file open successfully on Mac?