Ive updated all my browsers, both chrome and safari and updated my mac to the latest software thinking it would fix the issue. I can go into the presentation view of my presentations but can not edit information. The loading circle after clicking edit just never completes itself and never loads, or the server says my search engine is not updated, but it is. Please let me know if theres a way to resolve this.
Hi @Bryson_Peter, could you please send us a screenshot of the issue?
Could you also try to open an incognito window in Google Chrome and check Prezi there?
To open an incognito window you can either CTRL + SHIFT + N on a Windows, or CMD + SHIFT + N on a Mac.
Hope this helps!