Presenter view full screen

I am using Prezi Next app on MacBook and when I try to use Presenter view in full screen it doesn’t work, the screen freezes and I can not change slides. What should I do? Thank you, Neja.

Hi @Zavod_Zni, could you please specify what kind of MacBook you have and what is your OS version? You can find this if you go the to top left corner, click on the apple logo and click on About This Mac"