Presenter View without preview

I can see the presenter notes but the preview is black even with the sample Prezi GET STARTED presentation.

I created my own presentation and it was OK for the first 10 slides but it went black afterward. .

I am having the same issue. I have used Prezi for over a year now, and this is a new problem!

Hello @Cesar_Kwan and @Cindy_Lapp, to better help you, please give us more details about the issue that you have encountered. It would be very helpful if you provided:

  • a screenshot of the problem and/or quote of any error message (esp. the cryptic error codes and technical details)
  • the version of the desktop application that you are using
  • the operating system that you are running on your computer

As a workaround, I would recommend using the online editor in your browser. Open the presentation and click on the Presenter notes icon in the upper-right corner of the editor.

I hope to hear from you soon. :smile:

I have raised a ticket for this problem.
Online Presenter view has no problem, I will use it as a workaround.

1 Like

Hey, this issue has been reported to our developers’ team, thank you for reporting this.

As soon as we have any news I’ll update this post!