Hello @Adam_Norris, you’ll have to click on the Offline icon under the presentation’s thumbnail to turn offline mode off. Then you’ll only be able to view the presentation when you have Internet connection.
HI Sara, when I click the offline icon, Prezi begins downloading the presentation again.
Hello @Adam_Norris, in this case most likely the presentation was not in offline mode. When it is downloaded in the Viewer App you should see it at the top of your presentations list and by clicking on the Offline icon you can switch between offline and online modes. Alternatively, I would suggest reinstalling the application on your phone. If you need further assistance feel free to reach out to us, we’ll be happy to help.