Prezi available in China?

Hi everyone

I work in a school in Switzerland with some students studying from home in China. I am getting reports that they are not able to use Prezi from home (they are sent a prezi with content already which they need to add to). Is this a known problem as it has not come to my attention before.

Regards

Lisa

Hello @Lisa_Peel, firstly I would recommend to send your students this article about firewall, and to guarantee everything is allowed to run Prezi.

Are they using a VPN when accessing Prezi?

Hope to hear from you soon!