Prezi Classic 2.4GIG RAM Crash


#1

I’ve recently had some issues with Prezi Classic crashing when inserting several videos into a single presentation. The RAM usage gets to about 2.4gig and then the Prezi crashes. This has left me unable to open Prezi files on several occasions as they crash before I can open it to delete the large video files.

Is there any resolution to this issue aside from not including those videos? The main thrust of our presentations depends on good video content and alt-tabbing part way through isn’t a viable solution when attempting to show a seamless presentation.

Thanks.


#2

Hello, most likely the problem is that the video files you have uploaded into the presentation are too large. As a workaround I would suggest using YouTube videos, or uploading your files to another site and inserting the link into your Prezi presentation.