I have been (and still am!) an avid Prezi user and use it every day in all aspects of my teaching career. However, this is the first time that I have had a problem I cant fix and urgently need some advice please! Every time I try to edit one of my prezis it says " last action could not be supported, the content i wanted to modify was too big or small on the prezi canvas" I have been through it but cant see anything?! does any one have any ideas?!
Hello @KIM_ADAMS, it seems that your presentation has too great of a difference between the smallest objects and its overall size. Some characteristics are:
- a choppy/jittery animation caused by zooming out via the home button.
- stretched path lines in the top left corner of the canvas in path mode.
- error messages like “Can’t Zoom Out Further” or “Can’t Pan More”.
In order to fix this, make the smallest objects larger and/or the largest objects smaller, and group the content closer together so that the path lines are no longer stretched off the canvas. This way you can make a smoother transition. Please, create a backup copy so you can save the original version of the presentation. Let us know if you were able to fix the issue!
same issue is happening for me.
I copied the presentation and tried to delete the big file but it is not allowing to delete also.
I used to get this. I used to do the universal fixing. Restarting the my laptop. i dont know the reason but it helped be so far. But not today.
Please help me.
I have a presentation in 8Hr.
Hello @Reginald_Samuel, I have investigated your presentation and everything seems to be working correctly, is the issue still happening in your end?
i copied the content and created an another prezi.
Please check this link i am unable to remove the picture.
Hello @Reginald_Samuel, I created a Support copy of the presentation so I could investigate it.
I could see that you had several objects with a very small size, so I selected them and deleted it, as you can check in this video. Could you let me know if you are able to do the same?
thank you your efforts
Hi there, my Prezi used to work fine and I put lots of work into it. All of a sudden, now when I’m trying edit, I’m getting several problems:
-When dragging frames they disappear, or pop up in completely different locations because it snaps somewhere very different
-I can’t zoom in or out or drag unless I click on certain frames
-When changing the size of pictures they snap to really really big ones and I can’t change just a bit.
Some of my images are small and I sometimes get “cant zoom in more” so that might have something to do with it.
I would probably get the pro version of prezi if I knew it would fix these problems but I haven’t seen anything about this being discussed.
Here is the link to my prezi if it helps:
if that link doesn’t work try this: