I have been (and still am!) an avid Prezi user and use it every day in all aspects of my teaching career. However, this is the first time that I have had a problem I cant fix and urgently need some advice please! Every time I try to edit one of my prezis it says " last action could not be supported, the content i wanted to modify was too big or small on the prezi canvas" I have been through it but cant see anything?! does any one have any ideas?!
Hello @KIM_ADAMS, it seems that your presentation has too great of a difference between the smallest objects and its overall size. Some characteristics are:
- a choppy/jittery animation caused by zooming out via the home button.
- stretched path lines in the top left corner of the canvas in path mode.
- error messages like “Can’t Zoom Out Further” or “Can’t Pan More”.
In order to fix this, make the smallest objects larger and/or the largest objects smaller, and group the content closer together so that the path lines are no longer stretched off the canvas. This way you can make a smoother transition. Please, create a backup copy so you can save the original version of the presentation. Let us know if you were able to fix the issue!
same issue is happening for me.
I copied the presentation and tried to delete the big file but it is not allowing to delete also.
I used to get this. I used to do the universal fixing. Restarting the my laptop. i dont know the reason but it helped be so far. But not today.
Please help me.
I have a presentation in 8Hr.
1 Like
Hello @Reginald_Samuel, I have investigated your presentation and everything seems to be working correctly, is the issue still happening in your end?
i copied the content and created an another prezi.
Please check this link i am unable to remove the picture.
https://prezi.com/7httmuhwhvn3/?utm_campaign=share&utm_medium=copy&rc=ex0share
Hello @Reginald_Samuel, I created a Support copy of the presentation so I could investigate it.
I could see that you had several objects with a very small size, so I selected them and deleted it, as you can check in this video. Could you let me know if you are able to do the same? 
thank you your efforts
1 Like
Hi there, my Prezi used to work fine and I put lots of work into it. All of a sudden, now when I’m trying edit, I’m getting several problems:
-When dragging frames they disappear, or pop up in completely different locations because it snaps somewhere very different
-I can’t zoom in or out or drag unless I click on certain frames
-When changing the size of pictures they snap to really really big ones and I can’t change just a bit.
Some of my images are small and I sometimes get “cant zoom in more” so that might have something to do with it.
I would probably get the pro version of prezi if I knew it would fix these problems but I haven’t seen anything about this being discussed.
Here is the link to my prezi if it helps:
https://prezi.com/98_pgguixyqz/edit/#120_24309637
Hello @Jacob_Sawatzky, I merged your post with the relevant thread. Could you please check the reply above?
Let us know if this could fix the issue!