Prezi is no longer available error message

Hello there,

While working on Prezi next app, suddenly there’s a pop up message that says the Prezi is no longer available and I have reload the Prezi once again. Thank goodness the Prezi is saved but it’s concerning that this has been happening. Any advice?

Hi @ee_piew_yap, do you have a screenshot of the issue?

Could you please let me know if you are on Windows or Mac? Please note that the Prezi Next desktop application is constantly syncing the changes to the cloud.

Did you have any network outage at the moment when you received this message?