Prezi Next presentations doesnt synce

Hi there

My Prezi next desktop presentations don’t want to sync. I can’t get it to download the presentation to present remotely.

Can you urgently help me as Im battling for 2 days?

Hello @Martin_Janse_van_Ren, I would suggest logging out and back into your account first and making sure you have stable Internet connection when syncing the presentations. In case the problem persists, please also try reinstalling the latest version of the desktop application using this link. If you need further assistance feel free to reach out to us.

Hello Sara,

I am having the same issues with Prezi next after update 1.22 I can’t sync. my project using the Windows App.
I turned off my Antivirus and neither is working

Hello @lmanzano, can you please try reinstalling the app using this link? I would also suggest trying to connect to a different network and to sync the presentations again. Please let me know if you need further assistance.