I am trying to update a Prezi presentation. I removed audio from my pathways that needed updating. When I create new audio files using Quicktime (same program I used before), it keeps telling me that the file type is not support, despite it saying that it is supported on the audio information pages. I have tried converting into different files, but that has not worked. I have tried to use Audacity, but my computer was having issues with the program.
I have a screenshot of what is popping up when I attempt to upload the Quicktime file.
Could anyone explain to me why this is happening?