Prezi recording blurry video quality

Hi. I am not presenting, using zoom or doing anything live. I just created a presentation with prezi, and it looks great. My problem: I’d like the presentation to play as a video, exported as a mp4, but when I start recording, all of sudden the quality goes down and it appears blurry.

Anyone advice?

Hello @Allison_Rowe, could you please send us a screenshot of the issue?
Could you also let me know if you are recording online in the browser or using the desktop application?