Prezis dissapearing


I used to have some Prezis on Classic and now they are not here anymore… is there anyway of ressurecting these mysteriously dissapearing prezis?

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Hello @Theo_Godfrey, your current account is connected to a Prezi Next Basic plan, so there aren’t any Classic presentations created under it. Do you have any other account registered in Prezi?


no, I don’t…


Hello @Theo_Godfrey, your current account was recently created so it doesn’t have any Classic subscription under it. Do you have any link for your Classic presentations?


Wait, it was? But this account is old!?!


Hello @Theo_Godfrey, this account was created in May 2017, so it only has a Next subscription. Do you have any link for your old Classic presentations?