Problem with Prezi Video virtual camera

Hi @Jansen_Lu, I’ve merged your question to the relevant topic.

Could you please detail a bit more what is the issue? What do you see when you are using any application that accesses your cameras?


i uninstalled the prezi video, and restarted my macbook, but then when i use canva video on chrome, it still by default used prezi virtual camera as the camera, and i cannot record videos.

Hi @Jansen_Lu, could you please check this comment on instructions?

i’ve already removed the prezi video app

Hi @Jansen_Lu, thanks for the confirmation, however, the previously linked comment details how you can remove the Prezi Video Virtual Camera if it is stuck after the uninstallation of the Prezi Video desktop application.

Could you please give it a try?