Problems Downloding Presentation


#1

Hi, Im having problems downloding my presentation from the software installed on my PC.

the presentarion started downloading but it frozen half the way, this problem happens on all my presentations.


#2

Hi @Diego_Fernandez, could you try exporting the PDF files from the online platform as well?

As the presentations go through an online converter when downloading the PDF, it is usually much faster when they are exported directly from the online platform.

Please let me know if you experience the same issue online as well and we will further look into it.