I’ve been using Prezi Classic through the Desktop app for a while now, and it’s been working great, including through yesterday (4/5).
However, starting today (4/6), the Prezi desktop app itself loads just fine (allowing me to view thumbnails of each Prezi), but when I click on a particular Prezi, it will not load – either to be presented, or to be edited. I thought it might just be one Prezi, but no matter which one I click on, they won’t load. The loading always freezes at the exact same point, too, with the screen looking like this:
I thought perhaps it was just my computer, but I downloaded the app onto a separate computer, and the same thing occurred. The Prezis themselves seem fine, and I can still present them via the Prezi website. However, I cannot edit any of the presentations.
Any help would be much appreciated! Thank you!