A post was merged into an existing topic: Prezi version new
Hi, I use this topic to ask, if you please can recover an earlier version of my prezi?
I crashed the overview page, so I need an earlier version from today (18.4.19), where it still works…
I would be very thankful if you can help me!
Hello @Sonja_Fischer, we have reverted the presentation, could you let us know if it’s the version you are looking for?
Yes, thanks a lot!!!
Hello @Sonja_Fischer, we are glad we could help!
Hello @Catarina, unfortunately, the overview page of my prezi got crashed again. I don’t know why, because I’ve changed nothing.
Is it possible to revert the presentation again to an earlier version of 18.4.19?
Thanks a lot!
Hello @Sonja_Fischer, I have reverted the presentation once again, could you please check if it’s the correct version?
Ok, that’s strange. I’ve logged into my account and there is still the broken Version. When I click on the link I’ve posted above, there is the correct Version. How is that possible?
Hello @Sonja_Fischer, could you please refresh your dashboard and let me know if you are seeing the correct version now?
Hello @Catarina unfortunately there is no change, still the broken version.
Hello @Sonja_Fischer, I have reverted the presentation again, could you please check if it’s working correctly now?
@Catarina, unfortunately not, it’s still the broken version.
Hello @Sonja_Fischer, I have reverted the presentation, could you please check if it’s the right version now?
NEVERMIND! My teammate fixed the issue…He re-added the paths and laid the voiceover again.
Hello - I accidentally deleted all paths and closed the presentation so I can’t undo it. Could someone please restore this prezi to the version at 4/26/19 at 8:00am pacific? Desperate! Our presentation is due today!
@Catarina many thanks! It works!
Hello @Traci_Joy, could you please tell us if the issue is already fixed?
Yes, we just redid the paths that I accidentally deleted and placed the recordings over the paths…
Hello @Traci_Joy, we are glad you could fix the issue!
Could somebody please help me revert my presentation back to 12:00pm today 5/1/2019.
Hi there @alexandra.cannon! I reverted your presentation, can you please check and let me know if this is the version you were looking for?