Remote Clicker Not Working

#1

I use a remote USB clicker to move from slide to slide. It works fine in Prezi Edit mode. But when I download my Prezi for portable use (self-contained presentation), the remote clicker no longer works. I’m forced to use the arrow buttons directly on my PC.

What am I missing? How can I use my remote USB clicker on a portable (downloaded) Prezi?

#2

Hello @John_La_Grou, could you please send us the model of the clicker you are using so we can investigate it?

#3

Here’s the clicker,

#4

Hello @John_La_Grou, unfortunately we don’t officially support that clicker, so we cannot guarantee that it will work out with Prezi. We can recommend you the Logitech Spotlight (which is officially supported) or the Logitech R400/R800.