Reviving closed account to delete prezis


#1

I deleted my first account years ago, but old prezis still carry my name. Can I do anything to revive the account and delete my embarrassing creations?) Thanks!


#2

@E_S Could you share a link to one of your presentations so we can look into it? Thanks in advance.


#3

Hi! Here is the link, thank you!

https://prezi.com/m/jin0rwvhjzzk/prezi101/
Sincerely, Elena Soktoeva


#4

Hi! Could you also do that for me? The mail account I used in college is not in use anymore so I can’t delete it myself.

https://prezi.com/m/slvvxyk9wqus/propositie/

And, if there are more created by my old account could you delete these all toghether?

Big thanx!!! Sacha


#5

@E_S Your account is actually still, but I can recommend you and @Sacha_van_den_Bos as well to use the Report abuse button under one of your presentations where you can submit a help request and contact the responsible team directly who will be able to assist you with deleting your presentations.


#6

from their reply:
“To help jog your memory, it appears that this presentation was created by someone with an @students.kbcc.cuny.edu email address.” - which is no longer active and I cannot reset the password to login
“If you are the owner of the content within the account, you may also file a DMCA notice to have it removed from our service, as explained here.” - they are referring to something else (to make things easier))))


#7

Sorry for the inconvenience, in these cases it requires a few extra steps to remove the content as you no longer have access to it.

Please let my colleagues know that the account and the presentations belong to you, you just cannot log in to the account. Thanks in advance.