Same Basic Account at home and at work?


#1

I can’t open my private Basic Account at work. It says, I have to upgrade. Why is this?
Funny detail: I am proposed to address to support in case of wrong account settings. But support is not available to Basic users :frowning:


#2

@Frank_Mertin Please know that the desktop application can only be accessed with a Pro or higher license, in order to log into your Basic account, you need to use the Prezi website.