Saving issues


#1

So I built this great prezi and it says constantly on the top left “Reconnecting” and when I go to save it it says “cannot save, not connected to the internet”. Now the thing is I am connected to the internet. I mean clearly, I’m posting this query here on the internet. And it seems like it’s saving because I’ve shared the page with people and they’ve been able to see the prezi. But sadly it won’t show what the prezi looks like in my group of prezi’s or as a thumbnail when shared, whereas it shows the rest of them. Is there a way to fix this?


#2

@j_gerber Please make sure that there are no firewall or adblock settings on your computer that could be blocking any features of the software:

If these settings don’t solve the problem, please send me the link of the presentation in question so we can further investigate. Thanks in advance!