Searching for camera and microphone - why?

Yesterday I tried out prezi video and at first, it worked completely well.

However, when I wanted to try it for a second time, I couldn’t. Interestingly, all I see is “Searching for camera and microphone…” on my screen.

I use Google Chrome. I have provided access to cam. and microphone. My camera also signals that it’s being used (green light).

I tried out everything. I logged in-out. I restarted the computer, but nothing happened.

Could somebody help me?

Thanks a lot!

Hi @Zsolt_Patrik_Balog, could you check this article and see if you can solve the issue using those troubleshooting steps?