Shapes & Line/Vector side menus are blank


#1

using Prezi Next desktop version on windows 10.

When using insert->shapes, or insert->line/arrow the side window does appear on the right of the screen, but is is blank.

It seems to be linked with specifi presentations (work with some presentations but not with others)


#2

Hello, @Philippe_Limantour, could you please share the presentations with us so we could take a look?


#3

Hi, sure how could I share it with you?

Le jeu. 13 déc. 2018 à 11:58, Lana prezi@discoursemail.com a écrit :


#4

Hello,

I am still experiencing issues with my presentation and would need that someone from the Prezi team to fix it, how could we proceed?

Regards,

Le jeu. 13 déc. 2018 à 11:58, Lana prezi@discoursemail.com a écrit :


#5

Hello, @Philippe_Limantour. Could you please open the presentation in edit mode and copy the URL and send it to us? Thank you.


#6

I have this problem also. I am using Ubuntu 18.04. I’ve tried with both chrome and firefox. Is there any solution?


#7

Hello @Matthew_Feldman, could you let us know if you are able to see the shapes & line/arrow sidebar now?