Hey, I use a Mac, and the shortcut commands are picked up by my system instead of the Prezi UI. For example, when I try to use any command the Mac system shortcuts are performed instead of whatever they are supposed to do in Prezi. Im sure this is an easy fix, but I can’t figure it out. Thanks, Jeff
Hello @scrletfire, could you please let me know which product and version are you using exactly? Are you working in the browser or the desktop application?
Please note that the app windows (or the browser window if the browser version is used) should be active to have the shortcuts work.