Syncing failed


#1

Hi,

I try to edit my presentation but it says that the syncing failed because I am not connected on internet. But I am and the other presentations work perfectly.

I try to make a copy of the presentation but it says it is impossible.
I don’t want to loose my presentation…

What can I do?


#2

Check your security settings. Something might be blocking Prezi from connecting to the Internet. https://www.prezi.community/t/firewall-related-issues-and-how-to-resolve-them/17375\

Robin, Certified Prezi Expert at TeachMePrezi.com


#3

Thank you Robin.
My firewall was blocking Prezi and not allowed the app to connect to Internet.