Syncing failed



I try to edit my presentation but it says that the syncing failed because I am not connected on internet. But I am and the other presentations work perfectly.

I try to make a copy of the presentation but it says it is impossible.
I don’t want to loose my presentation…

What can I do?


Check your security settings. Something might be blocking Prezi from connecting to the Internet.\

Robin, Certified Prezi Expert at


Thank you Robin.
My firewall was blocking Prezi and not allowed the app to connect to Internet.