Transferring and accessing Local Prezis on a Mac


#1

I have just got a new Mac and transferred all of the Prezi files over to the same location where they were stored on my old machine - Users/username/Prezi but when I open the Prezi (Classic) Desk top app - the local prezis do not load.
Please can you advise me on where I should locate the ‘Prezi’ folder?
Many thanks
Sarah


#2

Hi @Sarah_Atkinson, could you try the following path please and transfer your Prezi content here?

Users/USERNAME/Library/Application Support/com.prezi.pitch.desktop/UID/content

Let me know if this doesn’t solve the problem and we will further look into it, thanks in advance.


#3

13

Many thanks for getting back to me - I have tried what you suggested - see screen gran but it’s not loading up - have I done the right path?


#4

Hi Agnes - please can you check the path in my previous message and let me know?
Thanks so much.


#5

Sorry for the inconvenience, could you send us the version number of the app you are using?


#6

Prezi Classic Version 6.14.0


#7

Thanks, could you try copying the entire com.prezi.desktop folder to Library - Application Support?