Trouble downloading the application


Trying to download Prezi Next and it keeps giving me an error message. I have checked my account and I should have access to it until 18th September 2017 and I have paid for an EduPro version. Please help!

How to download a presentation from Prezi Next?

Sorry to hear this, @Jennifer_Mitchell. Can you please share the error message you receive when trying to download the app. Thanks.