Hi there,
Quick question : I’ve been trying to duplicate a presentation and an error message appeared on a pop-up. I still have 2 presentations left on my package.
Any tips ?
Thanks a lot
Hi @AVA_World, could you please let me know what is the error message that pops up?
Could you send me a screenshot?
Hello @kelle, thanks for reporting this, our development team is currently investigating it, as soon as we have any news we’ll update this thread 
Hello again @kelle, we’ve further investigated this and saw that you currently have a Basic (free) license, which doesn’t include privacy settings. The presentations you’re trying to duplicate are set to private, which causes this error.
You can choose to change the privacy settings of these, or to copy their content into a new presentation, which won’t be private. You’re also able to upgrade your account, if you wish.
Please, let us know if you have further questions!
Thank you.
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