Upgrade from Classic Pro to Next Pro


#1

Hi, i have a classic pro subscriber. When i click on Prezi Next, and try to create a private Prezi it says i need to upgrade to pro first. when i renewed my subscription, it said i would have access to both pro classic and pro next. Is this correct?

If so, how do i activate Pro on Next so i can create private presentations?

If this is not the case, then how do i get a refund? I just renewed my membership today with the understanding that i would have access to Next Pro.

Thanks
Steve


#2

Sorry for any inconvenience, Steven. I’ve updated your Prezi Next license to Premium.
Please let us know if you still experience any issues. Thanks.


#3

Thank you. Im in.

Off to make Prezi’s

Cheers
S.


#4

A post was split to a new topic: Will I be paying for 2 licenses in the future?


#5

A post was split to a new topic: What features are available with a Premium license?


#6