Upgrading Basic Account


Hello Prezi, i‘ve got a question about upgrading my free prezi next account to a prezi plus Account.
I have prezi since 2017 and want to get the free trial plus upgrade now.
Now the question is: do I have to pay the 288€ even if i cancel the abonnement in the first free trial week?


Hi @Klara_Michel, if you upgrade to a Plus yearly license from a free Basic one, you get a 7-day free trial before being charged during which time you can cancel the subscription which means that after the one week trial is over, your license simply expires without your card being charged. I would recommend you to cancel the subscription right after upgrading, trial the product for a week and then decide whether you want to continue with an actual subscription that you can renew any time!