Video is not playing in offline presentation


I have a problem with an offline prezi presentation. . The video is not playing MP4 from the PC. It keeps on loading in the downloaded version. I’m presenting in windows. It works fine in prezi next. How can I fix this because I can only use a downloaded prezi when I’ll be presenting.


Hi @Peter_Van_Puyvelde1, could you send us the link of the presentation in question so we can take a look? Thanks in advance.


I got it working by reducing the size of the movie. It was 41,3MB. Could that be the problem? I thought I had a max of 50MB?